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Get Offers working again

Some connection settings can stop Offers from loading.
Please follow the steps below to fix it.

1. Turn off your VPN or proxy

If you’re using a VPN or proxy, please turn it off. Our partners don’t allow these, so Offers won’t show while they’re on.

2. Turn off iCloud Private Relay (if applicable)

If you use Safari on iPhone, iPad or Mac, iCloud Private Relay might be on. This hides your connection and can block Offers.

  • On iPhone or iPad:
    1.  Go to Settings
    2. Tap your Name/Apple ID at the top
    3. Tap iCloud, then Private Relay
    4. Tap the Private Relay toggle to turn it off
    5. For specific networks, go to Settings > Wi-Fi, tap the info button (i) next to your network, and turn off Limit IP Address Tracking
  • On Mac:
    1.  Go to System Settings
    2. Click your Name/Apple ID at the top
    3. Click iCloud, then Private Relay
    4. Click the toggle to turn it off
    5. For specific networks, go to System Settings > Network, click your service (e.g., Wi-Fi), click Details, and turn off Limit IP address tracking

3. Refresh the Offers page

Go back to the Offers page and refresh it.


Back to Offers

Still not seeing Offers?

There might not be any available right now. Please check back later.

If you still can’t see Offers later on, contact Member Support here, and we’ll be happy to help.

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© Points for Thoughts is a panel owned and operated by Dynata,LLC f/k/a Survey Sampling International, LLC. Free Spirit is not responsible for the collections, use or disclosure of any customer information you provide to Dynata in connection with your registration for, and participation in such panel. Free Spirit has no responsibility for the content of the surveys you may receive and does not share views expressed during survey participation.